Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

 

2. Who We Are

Grace Estate Solutions is a property coordination business based in the UK. For any data protection queries, contact:

📧 admin@graceestatesolutions.com

 

3. What Data We Collect

 

• Name, address, email, telephone number

• Property details for the service requested

• Payment details (via bank transfer only)

• Communications with us

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4. How We Use Your Data

 

• To provide and coordinate our services

• To manage payments and invoices

• To communicate with you about your booking

• To comply with legal obligations

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5. Sharing Your Data

 

• We share necessary information with third-party contractors (clearance, cleaning, estate agents, solicitors) solely for the purpose of fulfilling your service.

• We do not sell or trade your data to third parties.

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6. How Long We Keep Data

 

We retain client data for 6 years in line with UK accounting and tax laws.

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7. Your Rights

Under UK GDPR you have the right to:

 

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (subject to legal requirements)

• Object to processing in certain circumstances

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8. Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

 

9. Cookies & Website

Our website may use cookies for basic functionality. We do not use invasive tracking.

 

10. Contact Us

For privacy queries: admin@graceestatesolutions.com